These are true stories that actually occurred this week in Naples real estate.
I made the showing appointment Friday. When I made the appointment the person on the phone (not the listing agent) said, "I don't think we can show in that community on Sundays". My response, "Yes, we can. I've done it a million times. My people are only here for one day and they're ready to purchase. Please make that happen for me". Appointment was confirmed, YAE!
We got there today and there's no guard at the front desk and the door is locked. We call the number it says to call to gain access. Nobody answers the phone. Clients are disenchanted. I call the unit, no answer. We wait around for a few minutes. Finally a lady with the new, temporary guard appear from around the corner. Lady doesn't know how to open the door for us and depends on the guard to do it which takes an unusually long time. Door finally opens.
Lady: Are you here to see the unit.
Me: Yes, that's us.
Lady: I'm sorry, I can't show it to you. The owner has their own security system and I can't figure it out, I've been up and down the elevator 6 times, we have a call in for the owner but we haven't heard back. Can you come back next week?
Me: What? No...they don't live here. What do you mean the owner has their own security system? Are you talking about the elevator security?
Lady: Yes, there's a button in the unit if you press it then you can't access the unit.
Me: You can if you have the four digit code. Do you not have the code?
Lady: No...we can't get in.
Me: Well...security has a fob, they can get us in...let's try again. (shake head up and down to security guard)
Lady: Well we've tried and tried and we can't.
Me: Show me...walk to bank of elevators with clients and security guard. Elevator opens...everyone gets on. I said, is this the elevator you've been using to access the unit?
Me: Ok well...we're in the wrong stack. We need to be in the elevator stack on the other side of the building.
Escorts clients, lady, security guard to other side of the building. Enter elevator. Press floor number. Elevator goes up. (If the security had been on in the elevator for that floor the elevator would not move...holding breath...we may actually get in). Door opens on the right floor. Yaae! Security guard says goodbye and lets door close without realizing she's the one with the key. (sigh) we get her to come back up. Security guard attempts to open door. Can't.
Me: Yes, sometimes these are tricky, may I try? Attempt to unlock door, won't turn, wrong key.
Lady: Well, I'm sorry I couldn't get you in.
Me: Yes, I understand...opens back door and puts key in service entrance. Ok, we're in. Thank you Ms. security lady.
We check out the unit. Clients are considering it as an option.
Folks, this is why you hire a professional office who knows the neighborhood and a professional agent who attends the showing.
The lady who showed us the unit is a retired real estate agent who does not even hold a license. We were told the agent's car broke down at the last minute. Possible? I suppose...probable? It's happened way more than once with this agent on properties well above 5 million. Had I not known my way around that building, that showing wouldn't have taken place at all. The buyers would not have accomplished what they came in town to specifically do and the sellers would've not had a very active agent in the neighborhood see the property or ready, willing and able buyers see it as well.
Please, please, please list your property with us. If you can't list with us, please use a professional who knows what they are doing and are willing to open a unit on a Sunday. My team and I can insure that sort of success for you.
My colleague and I had a listing appointment on a property that has been on the market for several months. The sellers are not happy with their listing agent.
Me: How many showings have you had?
Me: What? I was the only one who has shown your property in all this time?
Seller 2: No we had 5 showings.
Me: Wait, you've only had 5 showings this whole entire time?
Seller: Well the market got really bad after season.
Me: No actually 16 properties in your same price range and neighborhood have sold during the time you've been on the market.
We have a very simple, easy to understand and successful selling strategy. We can explain it and then we can deliver the expectations you're after.
Please, please, please call us to help you sell your Naples luxury property and if you can't call us, please call someone who knows what they're doing. That will help us help you sell your property!
For more information regarding Naples real estate, call us! We have answers!
Shannon Lefevre, PA
Your Naples Smart Girl!